Frequently Asked Questions

Why Telehealth?

Neuro Wellness Solutions Therapy, Inc., was established to increase access to therapy and address a variety of mental illness over reliable HIPAA-compliant video platform. Virtual psychotherapy has been shown to have excellent outcomes comparable to in person sessions and increases access to mental health services (https://www.apa.org/monitor/2020/07/cover-telepsychology).

Do you take Insurance?

We are an out-of-network provider, which means we are not paneled with any insurance companies. We encourage you to reach out to your health insurance provider and ask about reimbursement of services or Health Spending Accounts. We can provide a superbill upon request to support reimbursement claims.

What if I can’t afford the fee?

We are committed to providing mental health care to the community regardless of income. To accomplish this, we hold a limited number of sliding scale appointments and will do our best to accommodate you. Please, do not let cost stand in the way of getting care.

How long is treatment?

Length of treatment time is hard to predict and is determined based on growth and progress. We want to see you grow. In some cases, there is a specific area that can be addressed quickly, and we can see improvement quickly. However, sometimes our lives become so chaotic we need longer term support through the storm. In a crisis, it is important to prioritize how to navigate the immediate storm, develop a clear plan, and learn skills to get through it. Although we cannot guarantee results in every case, whether you want short-term or long-term assistance, we will support the path to wellness you choose.